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FAQs

FAQs

General FAQs

What's included in the 2 for $69.95 deal?

The 2 for $69.95 advertised offer inlcudes single vision uncoated plastic (CR39) lenses, frames from our $59.95 price selection and a free eye exam*. Your exam will always be free as part of this deal, even if you choose more expensive frames or lenses. Upgrades like tint, NeverGlare anti-reflective coating and Verithin or Verilite lenses will be an additional cost, but America's Best always offers products at a savings so our customers ALWAYS pay less.

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Can I share the 2 for $69.95 offer with someone else?

The 2 for $69.95 offer cannot be shared with another individual and both pairs of glasses must be for the same person. You may use two different powers for the 2 pairs, but they must be from the same prescription.

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How can I find the closest America's Best location?

Enter your zip code or your city and state in the Store Locator on this website to find your nearest America's Best location. 

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How much does an eye exam cost?

At America's Best, eye exams are FREE* with our 2 pairs offers! Exams without a 2 pair purchase are only $50. Schedule an eye exam at America's Best today.

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How much does a contact lens exam cost?

Contact lens exams cost $89, but customers can join the Eyecare Club for $99 to get 3 years of contact lens exams (up to 2 per year), as well as discounts on contacts and eyeglasses! Schedule an eye exam at America's Best today.

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Do you accept same-day appointments or walk-ins?

We do accept same day appointments and walk-ins, but it's always best to schedule an appointment. Please schedule an appointment online.

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How can I save money if my kids are rough on glasses?

Our 2 for $69.95 deal allows parents to always have a back-up pair of glasses for their children, and the KidsGear™ Breakage protection plan covers BOTH pairs of glasses.

KidsGear™ Breakage protection plan includes additional protection for kids 13 and under with scratch resistant coating and UV protection. ALL kid's eyeglass lenses are upgraded to impact-resistant polycarbonate lenses for greater protection from breakage.

For other questions about ordering eyeglasses, please click here.

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How long will it take for me to get my glasses?

Associates should give customers placing in-store orders an exact day of when their glasses should arrive back at the store. Because we use a centralized lab, eyeglasses are typically ready for pick-up in 7-10 business days. If you would like to know the status of your order, please contact your local store.

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What is your return policy for glasses?

We offer a 30-day return policy on glasses when accompanied by a receipt.

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What payment methods does America's Best Contacts & Eyeglasses accept?

America's Best accepts Visa, Mastercard, American Express, Discover, Cash, Check (with valid ID), CareCredit and the CareCredit credit card.

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Can I use my FSA \(flex spending account\) or HSA \(health savings account\) to pay for my purchase?

Yes, you can use FSA or HSA funds when purchasing eye exams, eyeglasses, eyeglass lenses or contact lenses. Please remember that all FSA funds must be used by the end of the calendar year.

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Is insurance required to buy glasses, contacts or eye exams?

No, America's Best Contacts & Eyeglasses does not require the use of vision insurance at any of our locations.

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Does America’s Best accept vision insurance?

Yes! For in-store purchases, we accept most vision insurance plans including EyeMed, Spectera, Superior Vision, Davis Vision. Many stores also accept a variety of regional vision insurance plans. Please contact your local store for additional details. For online orders, we do not accept vision insurance as payment for orders. We provide a receipt which can be submitted to your insurance company as an Out-of-Network purchase. Make sure you consult with your insurance provider before you place your order to determine whether they reimburse or have limits for out-of-network purchases. Note: Your vision plan may be provided by a different carrier than your health insurance.

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Does America's Best offer protection plans in case my frames break?

Customers can purchase our Product Protection Plan, which protects your eyeglass frames and lenses for one year for a low additional cost. If your frames break or your lenses become excessively scratched during the year, bring them to your local America's Best store so we can replace them (only 1 replacement allowed). This plan does not cover lost frames or lenses.

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How are your prices so much lower than other retailers?

America's Best Contacts & Eyeglasses is the low-price leader in a highly competitive eyewear market with more than 800 high-volume retail stores located across the U.S. Because we purchase a very high volume of eyeglass frames from manufacturers, we're able to negotiate unheard-of low prices from our vendors. Then we pass those savings on to our customers!

America's Best also maintains low operating costs. You won't find our stores in malls with high rent costs; America's Best stores are in large, convenient shopping areas.

Our company also owns and operates three of the highest-volume optical laboratories in the country. Outfitted with some of the most sophisticated optical equipment in the world, our labs are staffed by experts with decades of experience in eye care and manufacturing.

It's not just a better deal. It's America's Best. Call 1-800-TWO-PAIR or click here to make an appointment.

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Do I still need an eye exam if I already have a prescription?

Customers can bring in a current and valid prescription to an America's Best store to purchase eyeglasses or contact lenses. If you don't have a current, valid prescription or if you think your vision might have changed, an eye exam from one of our independent doctors of optometry is just $50. If you purchase any 2 pairs of glasses at America's Best you can get a FREE eye exam.*

Contact lens exams are just $89, but by joining the Eyecare Club, you can get 3 years of FREE contact lens exams (up to 2 per year).

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Does America's Best have special deals on bifocals or progressives?

Yes! You can purchase 2 pairs of lined plastic bifocal lenses (FT28) for just $99.95, including a FREE eye exam. Other bifocals and no-line progressives are also available at discounted prices. Please call or visit your local store for more detailed pricing.

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Will I find a wide selection of glasses frames and lenses at your store?

Most America's Best locations have hundreds of glasses frames in-store. Other optical chains might only offer a few dozen pairs as part of a special like ours, but America's Best offers almost 200 frames as part of our 2 pair for $69.95 deal (frames tagged at $59.95 with single vision uncoated plastic lenses). America's Best also offers designer brands – check out our selection!

We carry premium lens options at an additional cost like Transitions® Signature™, polarized sunglasses, impact-resistant polycarbonate material, Neverglare Advantage® anti-reflective coating. Other options include solid or gradient tints, scratch resistant coating, and a UV protective coating.

Coatings and tinting are available on most eyeglass lenses. If your prescription indicates another lens might be better suited to correct your vision, one of our associates will help you decide what's right for you. No matter what you choose, you'll always pay less at America's Best!

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I've never had contacts before. How do I get a trial pair?

Make a contact lens exam appointment online or call 1-800-TWO-PAIR to schedule an appointment with an independent doctor of optometry. Following your exam, America's Best associates will walk new contact lens wearers through a training session using your trial diagnostic lenses. After wearing your trial diagnostic pair for about a week, customers must return to the store for a contact lens evaluation to receive their finalized prescription.

If you're a long-time contact lens wearer, consider joining our Eyecare Club to save money on contact lenses, exams and eyeglasses.

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Can I buy contacts online?

Yes! Buy contact lenses online and have your contact lenses delivered to your door. For more information about buying contacts online, visit our guide

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Can I purchase contacts as part of the 2 for $69.95 offer?

The 2 for $69.95 offer applies to eyeglasses only, but we have other ways for contact lens wearers to save! Join the Eyecare Club for just $99 and get 3 years of FREE contact lens exams (up to two per year), plus discounts on your contact lenses and eyeglasses.

For other questions about ordering contact lenses, please click here.

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If you don't see an answer to your question above, please contact us or write to us at:

2000 Newpoint Parkway, Suite E
Lawrenceville, GA 30043

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