FAQ - General

You've got questions. We've got answers.

If you’re used to paying too much at other optical stores, you probably have questions about the great deals at America’s Best. If you don’t see the answer to your question below, please visit our other FAQ pages for Contact Lens Orders and Eyeglass Orders. If you have additional questions or concerns, please email us.

America’s Best Contacts & Eyeglasses 2 Pair Deals


How are your prices so much lower than other retailers?

America's Best Contacts & Eyeglasses is the low-price leader in a highly competitive eyewear market with more than 500 high-volume retail stores located across the U.S. Because we purchase a very high volume of eyeglass frames from manufacturers, we're able to negotiate unheard-of low prices from our vendors. Then we pass those savings on to our customers!

America’s Best also maintains low operating costs. You won't find our stores in malls with high rent costs; America’s Best stores are in large, convenient shopping areas.

Our company also owns and operates three of the highest-volume optical laboratories in the country. Outfitted with some of the most sophisticated optical equipment in the world, our labs are staffed by experts with decades of experience in eye care and manufacturing.

It's not just a better deal. It’s America’s Best. Call 1-800-TWO-PAIR (1-800-896-7247) or click here to make an appointment.

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What's included in the 2 for $69.95 deal?

Our 2 for $69.95 offer includes single vision uncoated plastic lenses, frames tagged at $59.95 and a free eye exam.* This deal is a great way to save money on eyeglasses for kids - no matter what happens to the first pair, you'll always have a second one ready to go! Your exam is always free as part of our 2 pair deals! Even if you choose more expensive frames, our Verithin™ or Verilite™ lenses, upgrades like fashion or sunglass tint or our premium NeverGlare® Advantage® anti-reflective coating. America's Best always offers products at a savings so our customers ALWAYS pay less.

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Can I share the 2 for $69.95 offer with someone else?

The 2 for $69.95 offer cannot be shared with another individual and both pairs of eyeglasses must be for the same person. You may use two different powers for the 2 pairs, but they must be from the same prescription.

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Does America's Best have special deals on bifocals or multifocals?

Yes! You can purchase 2 pairs of lined plastic bifocal lenses for just $99.95, including a FREE eye exam. Other bifocals and no-line progressives are also available at discounted prices. Please call or visit your local store for more detailed pricing.

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Eye Exams at America’s Best Contacts & Eyeglasses


How much does an eye exam cost?

At America's Best, eye exams are FREE* with our 2 pairs offers! Exams without a 2 pair purchase are only $45. Schedule an eye exam at America’s Best today.

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How much does a contact lens exam cost?

Contact lens exams cost $79, but customers can join the Eyecare Club for $99 to get 3 years of contact lens exams (up to 2 per year), as well as discounts on contacts and eyeglasses! Schedule an eye exam at America’s Best today.

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Do you accept same-day appointments or walk-ins?

We do accept same day appointments and walk-ins, but it's always best to schedule an appointment. Please schedule an appointment here.

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Do I still need an eye exam if I already have a prescription?

Customers can bring in a current and valid prescription to an America's Best store to purchase eyeglasses or contact lenses. If you don't have a current, valid prescription or if you think your vision might have changed, an eye exam from one of our independent doctors of optometry is just $45. If you purchase any 2 pairs of glasses at America’ Best you can get a FREE eye exam.*

Contact lens exams are just $79, but by joining the Eyecare Club, you can get 3 years of FREE contact lens exams (up to 2 per year).

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How can I find the closest America's Best location?

Enter your zip code in the Store Locator to find your nearest America's Best location

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Questions about My Glasses


How long will it take for me to receive my glasses?

Associates should give customers placing in-store orders an exact day of when their glasses should arrive back at the store. Because we use a centralized lab, eyeglasses are typically ready for pick-up in 7-10 business days. If you would like to know the status of your order, please contact your local store.

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What is your return policy for eyeglasses?

We offer a 30-day return policy on eyeglasses when accompanied by a receipt.

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Does America's Best offer protection plans in case my frames break?

Customers can purchase our Product Protection Plan, which protects your eyeglass frames and lenses for one year for a low additional cost. If your frames break or your lenses become excessively scratched during the year, bring them to your local America's Best store so we can replace them (only 1 replacement allowed). This plan does not cover lost frames or lenses.

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Will I find a wide selection of eyeglass frames and lenses at your store?

Other optical chains might only offer a few dozen pairs as part of a special like ours, but America's Best offers HUNDREDS of frames as part of our 2 pair for $69.95 deal (frames tagged at $59.95 with single vision uncoated plastic lenses). Our America's Best locations have hundreds of eyeglass frames in-store and also offer some of the best designer brands – check out our selection!

We carry premium lens options at an additional cost like Transitions® Signature™, polarized sunglasses, impact-resistant polycarbonate material, or NeverGlare® Advantage® anti-reflective coating. Other options include solid or gradient tints, scratch resistant coating, and a UV protective coating.

Coatings and tinting are available on most eyeglass lenses. If your prescription indicates another lens might be better suited to correct your vision, one of our associates will help you decide what's right for you. No matter what you choose, you'll always pay less at America’s Best!

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How can you help me save money if my kids are rough on eyeglasses?

Our 2 for $69.95 deal allows parents to always have a back-up pair of glasses for their children, and the KidsGear™ Breakage protection plan covers BOTH pairs of eyeglasses for only $30. Our exclusive KidsGear™ package includes additional protection for kids 13 and under with scratch resistant coating and UV protection. ALL kid’s eyeglass lenses are upgraded to impact-resistant polycarbonate lenses for greater protection from breakage.

For other questions about ordering eyeglasses, please click here.

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Questions about my Contact Lenses


I've never had contacts before. How do I get a prescription for a trial pair?

Make a contact lens exam appointment online or call 1-800-TWO-PAIR (1-800-896-7247) to schedule an appointment with an independent doctor of optometry. Following your exam, America’s Best associates will walk new contact lens wearers through a training session using your trial diagnostic lenses. After wearing your trial diagnostic pair for about a week, customers must return to the store for a contact lens evaluation to receive their finalized prescription.

If you're a long-time contact lens wearer, consider joining our Eyecare Club to save money on contact lenses, exams and eyeglasses.

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Can I purchase contacts online?

Yes! Buy contact lenses online and have your contact lenses delivered to your door or shipped to your local store.

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Can I purchase contacts as part of the 2 for $69.95 special?

The 2 for $69.95 offer applies to eyeglasses only, but we have other ways for contact lens wearers to save! Join the Eyecare Club for just $99 and get 3 years of FREE contact lens exams (up to two per year), plus discounts on your contact lenses and eyeglasses.

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For other questions about ordering contact lenses, please click here.


If you don't see an answer to your question above, please don't hesitate to email us, or write to us at:

2000 Newpoint Parkway, Suite E

Lawrenceville, GA 30043