Frequently Asked Questions - California Residents

Why should I choose an America's Best Vision Plan Doctor for an exam?

As a California licensed vision care plan, America's Best Vision Plan credentials its doctors and has a quality assurance plan that governs the standards of care provided by our doctors. The California Department of Managed Health Care oversees the quality of care provided by vision care plans and the rights and benefits members receive. In addition, the Company has a public policy committee with member representatives that provide input into our operations.

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What does the America's Best Vision Plan 2 Pair and Eye Exam Membership cover?

The 2 Pair and Eye Exam Membership** entitles you to an initial general eye exam, additional general eye exams you may want (subject to applicable co-pays), and any follow-up eye exams that the doctor determines you may need for one year. You are also entitled to 2 pairs of prescription eyeglasses (Member's current, valid prescription needed) with frames from the $59.95 group. Each pair of glasses purchased as part of our 2 Pair and Eye Exam Membership offer includes single-vision uncoated plastic lenses.

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Can I also get a contact lens exam?

Yes. Though not covered by the 2 Pair and Eye Exam Membership, you may pay an additional amount for a contact lens eye exam, which provides the exam and all follow-up care for 90 days. After that, additional charges will apply.

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What does the America's Best Vision Plan 3-Year Contact Lens Exam Benefit cover?

The 3-Year Contact Lens Exam Benefit** membership entitles you to all of the contact lens eye exams for eyeglasses you may want or need for 3 years. In addition, you are entitled to discounts on contact lenses and eyeglasses at America's Best Contacts & Eyeglasses. Save 10% automatically on all contact lens purchases. Save 10% on any eyeglasses purchase (in-store only).

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Eye Exams at America’s Best

Where can I get my eye exam and eyeglasses or contact lenses?

Optometry services, eyeglasses and contact lenses covered in America's Best Vision Plan memberships are available exclusively at America's Best Contacts & Eyeglasses retail stores. Vision Plan eye doctors are conveniently located with America's Best and you can book your appointment online.

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How can a patient learn more about the America's Best Vision Plan?

The America's Best Vision Plan Individual Services Agreement and Evidence of Coverage (ISA & EOC) will provide you with detailed information on our services and costs. If you have any questions about your benefits, please contact us at 1-800-841-2790 or email us.

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You can obtain a complete copy of your Membership Contract by:

  • Stopping by any America' Best location
  • Calling us at 1-800-841-2790
  • Emailing us at memberservices@abvisionplan.com
  • Writing us at: 
    FirstSight Vision Services, Inc. 
    1202 N. Monte Vista Avenue, Suite 17 
    Upland, CA 91786
  • Faxing us at 1-866-698-773
  • Downloading a copy of your Membership Contract in PDF format below: 
    English 
    Spanish
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