Contact Us

We are here to help. We have many ways for your to reach out to us if you have any questions or concerns. Be sure to check out our General FAQs, Contact Lens Order FAQs or Eyeglass Order FAQs.

Phone

Orders Placed In Store

For questions regarding an in-store order or your upcoming visit, please call the store to speak with one of our associates. Find your store information.

Orders Placed Online

For questions regarding an online order, please call 800-999-4758.

For International calls, please contact 470-321-7602.

Fax: 877-510-9362

International Fax: 678-442-8986

Online Customer Care Hours (EST):

To view past orders, View Your Order History.

Store Experiences

To speak with someone regarding your in-store experience, please call 800-411-1162.

Email

If you have questions about your store order or upcoming visit, please contact your store. Click here to find store contact information.

To contact someone regarding your in-store experience, please use our Customer Care Email Form and we will respond within 24 hours.

Mailing Address