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America's Best Customer Care

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Please view our Frequently Asked Questions or contact us so an America's Best representative can assist you as efficiently as possible.

Store & Product Information

For store and product information or to voice concerns or suggestions, please contact store customer care at 1-800-411-1162 or email us.

Store Customer Care Hours (EST):

Mon-Fri 9:00 a.m. to 6:00 p.m.

Online Orders

If you have questions about your online contact lens order, please contact online customer care at 1-800-999-4758 or email us.

For international calls, please contact us at 614-658-3966.

Fax: 877-291-8154 or 614-921-9866

Online Customer Care Hours (EST):

Monday - Friday: 9:00 a.m. - 8:00 p.m.

Saturday: 9:00 a.m. - 5:30 p.m.

Sunday: Closed


You can also send mail to America's Best online customer care department:

America's Best Online Orders

Attn: Customer Care Dept.

2250 International Street

Columbus, OH 43228-3834

*In certain states, eye exams are provided by independent Doctors of Optometry or Ophthalmology. Eye exam regularly $45 without the two pair offer. Two pair purchase required for FREE eye exam offer.

Two Pairs Eyeglasses for $69.95 with Free Eye Exam Two Pairs Eyeglasses for $69.95 with Free Eye Exam