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America's Best Customer Service

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Please view our Frequently Asked Questions or contact us so an America's Best representative can assist you as efficiently as possible.

Store & Product Information

For store and product information or to voice concerns or suggestions, please contact store customer service at 1-800-411-1162 or email us.

Phone Hours (EST): Mon-Fri 9:00 a.m. to 6:00 p.m.

Online Orders

If you have questions about your online contact lens order, please contact online customer service at 1-800-999-4758 or email us.

For international calls, please contact us at 614-658-3966.

Fax: 877-291-8154 or 614-921-9866

Online Customer Service Hours (EST):

Monday - Friday: 8:00 a.m. - 11:00 p.m.

Saturday: 9:00 a.m. - 9:00 p.m.

Sunday: 12:00 p.m. - 7:00 p.m.


You can also send mail to America's Best online customer service department at

America's Best Online Orders

Attn: Customer Service Dept.

2250 International Street

Columbus, OH 43228-3834

*In certain states, eye exams are provided by independent Doctors of Optometry or Ophthalmology. Eye exam regularly $45 without the two pair offer. Two pair purchase required for FREE eye exam offer.

Two Pairs Eyeglasses for $69.95 with Free Eye Exam Two Pairs Eyeglasses for $69.95 with Free Eye Exam