America's Best Customer Service
Please view our Frequently Asked Questions or contact us so an America's Best representative can assist you as efficiently as possible.
Store & Product Information
For store and product information or to voice concerns or suggestions, please contact store customer service at
1-800-411-1162 or email us.
Phone Hours (EST): Mon-Fri 9:00 a.m. to 6:00 p.m.
If you have questions about your online contact lens order, please contact online customer service at 1-800-999-4758 or email us.
For international calls, please contact us at 614-658-3966.
Fax: 877-291-8154 or 614-921-9866
Online Customer Service Hours (EST):
Monday - Friday: 8:00 a.m. - 11:00 p.m.
Saturday: 9:00 a.m. - 9:00 p.m.
Sunday: 12:00 p.m. - 7:00 p.m.
You can also send mail to America's Best online customer service department at
America's Best Online Orders
4265 Diplomacy Dr.
Columbus, OH 43228-3834
*In certain states, eye exams are provided by independent Doctors of Optometry or Ophthalmology. Eye exam regularly $45 without the two pair offer. Two pair purchase required for FREE eye exam offer.