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America's Best Customer Service

America's Best Customer Service

Please check out our Frequently Asked Questions or contact us via one of the methods below. We look forward to assisting you.

Store Customer Service

For store information, product information or voicing your concerns and suggestions, please contact our store customer service:


Phone Hours (EST): Mon-Fri, 9:00 a.m. to 6:00 p.m. EST

Email: Click here to email us

Online Order Customer Service

If you have questions about your online contact lens order, please contact our online customer service:


Phone Hours (EST): Mon-Fri 8:00am - 11:00pm, Sat 9:00am - 9:00pm, Sun 12:00pm - 7:00pm

Local/International Phone: 614-658-3966

Fax Number: 877-291-8154 or 614-921-9866

Email us:

Mailing Address:

America's Best Contacts

4265 Diplomacy Drive

Columbus, OH 43228-3834

*In certain states, eye exams are provided by independent Doctors of Optometry or Ophthalmology. Eye exam regularly $45 without the two pair offer. Two pair purchase required for FREE eye exam offer.

 Two Pairs Eyeglasses for $69.95 with Free Eye Exam